Today my daughter got braces. She was actually excited to get them. The staff was extremely patient and willing to answer our questions. They took time with us and made her feel extremely comfortable to ask questions. They also had "entertainment" for my other children while they waited for their sister. I was nervous for her, but overall the experience was great. The “rewards program” is a great idea. They are designed to hold the patient accountable and prizes for doing a great job. Not only do they want their patients to be good brushers, but also good people (community service, good grades, etc.). What a wonderful program and dentist. Glad we are apart of your team!